Ryan Fox

Marketing Operations | HubSpot CRM & Marketing Automation
Remote | Open to Hybrid/Office
LinkedIn: https://www.linkedin.com/in/ryanfoxportland/

PROFESSIONAL SUMMARY

Marketing Operations and CRM Manager with deep expertise in HubSpot automation, workflow design, segmentation, and reporting. Proven ability to build scalable systems that improve operational efficiency, visibility, and customer engagement. Experienced across Marketing Ops, CRM administration, data analysis, and cross-functional enablement, with a track record of launching programs quickly and driving measurable growth.

CORE SKILLS

• HubSpot CRM & Marketing Hub
  
  

• Marketing Automation & Workflows
  
  

• Marketing Operations
  
  

• CRM Data Management & Segmentation
  
  

• Email Marketing Automation
  
  

• Reporting & Dashboards (HubSpot)
  
  

• Workflow Automation (Slack, Asana)
  
  

• Marketing Analytics & Data Analysis
  
  

• Google Sheets (Advanced Formulas)
  
  

• Salesforce Administration
  
  

• Marketo
  
  

• SQL (Advanced)
  
  

PROFESSIONAL EXPERIENCE

Marketing Operations

Silvur | Full-time | Remote
Sep 2025 – Present

• Owned HubSpot CRM and marketing automation, designing advanced workflows including a 15-email, segment-triggered drip campaign and post-meeting survey automation with delays, custom properties, and time-zone targeting.
  
  

• Created dynamic segmentation and custom properties, improving data accuracy and enabling targeted lifecycle campaigns.
  
  

• Developed Support dashboards and automated daily Slack reporting to track ticket status and performance.
  
  

• Managed and optimized HubSpot email campaigns, forms, workflows, dashboards, and reporting; trained teammates on HubSpot best practices.
  
  

• Built Slack and Asana automations to improve task visibility and response times.
  
  

• Led the launch of a new ON24 webinar program from setup to live production in under 3 weeks.
  
  

• Conducted data analysis and reporting across Google Sheets (advanced & AI formulas), AgencyBloc, Zoom, and QRify.
  
  

• Managed website updates and optimization in Butter and Storyblok.
  
  

Professional Development — Career Break

Oct 2024 – Sep 2025

• Completed Google Digital Marketing & E-commerce Professional Certificate (6 months)
  
  

• Completed an Advanced SQL Master Class
  
  

• Built multiple small application projects while focusing on family and home renovation
  
  

Marketing Operations Manager

Silvaris Corporation | Full-time | Hybrid
Jun 2021 – Sep 2024

• Scaled a B2B online sales platform from 0% to 20% of total company revenue in under two years by leading automated quoting, segmentation, and marketing operations strategy.
  
  

• Increased monthly web traffic from 8,000 to 13,000+ using Marketing Cloud Personalization, significantly boosting form fills.
  
  

• Served as Salesforce Administrator, building flows, improving lead routing, and delivering cross-functional reporting.
  
  

Online Team Lead

Silvaris Corporation | Full-time | Hybrid
May 2020 – Jun 2021

• Managed and trained 2 direct reports across marketing operations, analytics, and CRM best practices.
  
  

• Built interactive quote calculators using HTML, CSS, and jQuery, improving user experience and lead quality.
  
  

• Automated logistics quoting processes using Smartsheet, reducing manual effort and operational overhead.
  
  

Digital Marketing Specialist

Silvaris Corporation | Full-time | Hybrid
May 2019 – May 2020

• Executed Marketo email and drip campaigns, leveraging segmentation and A/B testing to improve engagement.
  
  

• Managed and optimized WordPress website content to improve SEO, mobile UX, and conversions.
  
  

• Supported go-to-market strategy for a new online platform, including research, messaging, and campaign execution.
  
  

Trader

Aug 2016 – Apr 2019

• Prospected, cold-called, and closed sales to meet compensation targets within 10 months, maintaining a $10K GM rolling average.
  
  

• Built long-term client relationships to drive repeat business and customer loyalty.
  
  

Drum & Guitar Teacher

Self-Employed
Jan 2006 – Jan 2016

• Taught private and group lessons across ages and skill levels, managing individualized learning plans.
  
  

• Created educational content and led community recitals, strengthening communication and presentation skills.
  
  

CERTIFICATIONS & EDUCATION

• Google Digital Marketing & E-commerce Professional Certificate
  
  

• Advanced SQL Master Class
  
  

TARGET ROLE TITLES

• Marketing Operations Manager
  
  

• HubSpot Administrator
  
  

• Marketing Automation Manager
  
  

• CRM Specialist
  
  

• RevOps (Marketing-Focused)